Privacy Policy
Last updated: December 15, 2025
1. Information We Collect
Personal Information
We collect information you provide directly to us, including:
- Name, email address, phone number, and postal address
- Payment information (processed securely by third-party processors)
- Travel preferences and booking history
- Government-issued ID and passport information when required
- Communications with our customer service team
Automatically Collected Information
- IP address, browser type, and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
- Location data (with your consent)
2. How We Use Your Information
We use your information to:
- Process bookings and provide charter services
- Communicate about your reservations and account
- Improve our platform and services
- Comply with legal requirements and safety regulations
- Prevent fraud and ensure platform security
- Send marketing communications (with your consent)
- Analyze usage patterns and optimize user experience
3. Information Sharing and Disclosure
We may share your information with:
- Aircraft Operators: To fulfill your charter requests
- Service Providers: Payment processors, IT support, and other business partners
- Legal Authorities: When required by law or to protect safety
- Business Transfers: In connection with mergers or acquisitions
We do not sell your personal information to third parties for marketing purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is 100% secure.
5. Your Rights
Depending on your location, you may have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Delete your personal information
- Restrict or object to processing
- Data portability
- Withdraw consent where processing is based on consent
6. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. See our Cookie Policy for detailed information.
7. International Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.
8. Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.
9. Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website.
11. Contact Us
Lineaum Ltd
Company No. 13640923
71-75 Shelton Street, Covent Garden
London WC2H 9JQ, UK
Email: privacy@lineaum.com
Website: www.lineaum.com